| Item Description |
Charge Code |
FY07 Rate |
FY08 Rate |
| WIRING FIELD TECHNICIAN* |
|
$58.00/hr |
$60.00/hr |
| ISP FIELD TECHNICIAN* |
|
$67.00/hr |
$69.00/hr |
| OSP FIELD TECHNICIAN* |
|
$83.00/hr |
$85.00/hr |
| NETWORK/VOICE TECHNICIAN* |
|
$80.00/hr |
$82.00/hr |
| REPAIR - VOICE* |
|
$80.00/hr |
$82.00/hr |
| REPAIR - DATA* |
|
$110.00/hr |
$113.00/hr |
| PROJECT MANAGER (PM)* |
|
$70.00/hr |
$72.00/hr |
| ENGINEER* |
|
$90.00/hr |
$93.00/hr |
| MULTI MAILBOX VOICE MAIL** |
FT-MULM |
$1.50 |
$1.85 |
| VOICE MAIL** |
FT-VCML |
$1.50 |
$1.85 |
| VOICE MAIL MESSAGE CTR** |
FT-VM MSGCTR |
$1.50 |
$1.85 |
| VOIP VOICEMAIL** |
FT-VOIP-VCML |
$1.50 |
$1.85 |
| ACD ADDL LINE ROUTED |
LN-ACD2 |
$13.75 |
$14.15 |
| ACD AGENT INCOMING LINE |
LN-ACDA |
$13.75 |
$14.15 |
| ACD LEAD DIRECTORY NUMB |
LN-ACDD |
$13.75 |
$14.15 |
| ACD SUPERVISOR LINE |
LN-ACDS |
$13.75 |
$14.15 |
| BRIDGED LINE FIRST |
LN-BLM |
$13.75 |
$14.15 |
| COURTESY PHONE LINE |
LN-COUR |
$13.75 |
$14.15 |
| ELEVATOR PHONE LINE |
LN-ELEV |
$13.75 |
$14.15 |
| EMERGENCY PHONE LINE |
LN-EMER |
$13.75 |
$14.15 |
| INTERNAL LINE |
LN-INTL |
$6.85 |
$7.05 |
| VOIP INTERNAL LINE |
LN-INTL-VOIP |
$6.85 |
$7.05 |
| REMOTE CALL FORWARDING |
LN-RCF |
$13.75 |
$14.15 |
| REGULAR LINE |
LN-REGL |
$13.75 |
$14.15 |
| NORTHWOOD LINE |
LN-RENTAL NW |
$15.25 |
$16.00 |
| ICD AGENT DIR # |
LN-VOIP-ICDA |
$13.75 |
$14.15 |
| ICD LEAD DIR # |
LN-VOIP-ICDD |
$13.75 |
$14.15 |
| ICD AGENT-PERSONAL DIR # |
LN-VOIP-ICDP |
$6.85 |
$7.05 |
| ICD SUPERVISOR DIR # |
LN-VOIP-ICDS |
$13.75 |
$14.15 |
| VOIP INTERNAL MULT APPL |
LN-VOIP-INMA |
$6.85 |
$7.05 |
| VOIP LINE |
LN-VOIP-LINE |
$13.75 |
$14.15 |
| VOIP MULTIPLE APPEAR 1 |
LN-VOIP-MAD1 |
$13.75 |
$14.15 |
| STREAMING A/V STORAGE - 1GB |
VI-HOST1GB |
N/A |
$50.00 |
| STREAMING A/V STORAGE - 3GB |
VI-HOST3GB |
N/A |
$100.00 |
| STREAMING A/V STORAGE - 10GB |
VI-HOST10GB |
N/A |
$275.00 |
| STREAMING A/V STORAGE - 50GB |
VI-HOST50GB |
N/A |
$425.00 |
| STREAMING A/V STORAGE - 100GB |
VI-HOST100GB |
N/A |
$550.00 |
| STREAMING A/V STORAGE - 250GB |
VI-HOST250GB |
N/A |
$750.00 |
| STREAMING A/V STORAGE - 500GB |
VI-HOST500GB |
N/A |
$1,250.00 |
| STREAMING A/V STORAGE - 1000GB |
VI-HOST1000GB |
N/A |
$1,750.00 |
* Labor rates for overtime, season days and holidays are calculated as follows:
Overtime = Standard Rate x 1.5
Season Days = Standard Rate x 1.5
Holidays = Standard Rate x 2
** The change in voicemail rates is due to a required software migration which increased our expenses.
